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The New Normal of Bad Customer Service: Is there Light at the End of the Tunnel? Medical Facilities often have to contend with long wait times, specially with insurance and billing related inquiries..

You pick up the phone and dial the customer service number of the health insurance company, your intent…

Harnessing The Power Of Virtual Assistants Virtual Assistants (or “VA’s”) are real people who accomplish tasks on your behalf without being physically nearby

Virtual Assistants (or “VA’s”) are real people who accomplish tasks on your behalf without needing to be physically…