Testimonials

What our customers say


We pride ourselves with fostering long term relationships by investing in the success of our clients. 

Do you want to tell us your experience or suggest an improvement in our services? Just send us your feedback today via a form on our Contact page.

Jennifer Brown, Practice Manager from Southwestern Neuroscience Institute

Our virtual assistants help us complete patient care in a timely manner. With their help we are able to get insurance verifications, precertifications, send and receive medical records, and schedule appointments making us more available handle urgent patient needs and provide better, more timely care. I would recommend this service without hesitation to any office that deals with cumbersome administrative duties.

Jennifer BrownJennifer Brown, PHR, SHRM-CP, Practice Manager - Southwestern Neuroscience Institute

Ivy Harris, Medical Practice Administrator-Hand Associates of North Dallas, PLLC

The Team has highest standards of professionalism. Guaranteed message delivery to physician referral and real time appointment scheduling, Great Communicator.  Able to answer telephone promptly and in a polite and professional manner.  Excellent patient’s customer service. Knowledge to Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.

Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate important calls to physicians/practice manager.  Maintained schedule, and call or email reminders for Patient’s appointments. Excellent Verifcation Specialist. Knowledge of Precert, Predetermination & Insurance Eligibilty.

ivy harrisIvy Harris, Medical Practice Administrator - Hand Associates of North Dallas, PLLC

LEIGH RICHARDSON, CLINICAL DIRECTOR – The Brain Performance Center

If there is one thing that has helped me grow my business and stay connected to my clients it is my VA. In the world of automation it is exciting to have someone answer your phone and speak intelligently about your business.  Someone that knows the ins and outs and can make things happen for the client and for you.  If only I would have known a few years ago what I know now.  This is the one monthly expense I look forward to paying because of the R O I attached to it.

leigh richardsonLeigh Richardson, BCN, BCB, CWC, LPC - Clinical Director of The Brain Performance Center

"This is the one monthly expense I look forward to because of the ROI attached to it."

LEIGH RICHARDSON, CLINICAL DIRECTOR – The Brain Performance Center

If there is one thing that has helped me grow my business and stay connected to my clients it is my VA. In the world of automation it is exciting to have someone answer your phone and speak intelligently about your business.  Someone that knows the ins and outs and can make things happen for the client and for you.  If only I would have known a few years ago what I know now.  This is the one monthly expense I look forward to paying because of the R O I attached to it.

leigh richardsonLeigh Richardson, BCN, BCB, CWC, LPC - Clinical Director of The Brain Performance Center

Ivy Harris, Medical Practice Administrator-Hand Associates of North Dallas, PLLC

The Team has highest standards of professionalism. Guaranteed message delivery to physician referral and real time appointment scheduling, Great Communicator.  Able to answer telephone promptly and in a polite and professional manner.  Excellent patient’s customer service. Knowledge to Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.

Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate important calls to physicians/practice manager.  Maintained schedule, and call or email reminders for Patient’s appointments. Excellent Verifcation Specialist. Knowledge of Precert, Predetermination & Insurance Eligibilty.

ivy harrisIvy Harris, Medical Practice Administrator - Hand Associates of North Dallas, PLLC

Jennifer Brown, Practice Manager from Southwestern Neuroscience Institute

Our virtual assistants help us complete patient care in a timely manner. With their help we are able to get insurance verifications, precertifications, send and receive medical records, and schedule appointments making us more available handle urgent patient needs and provide better, more timely care. I would recommend this service without hesitation to any office that deals with cumbersome administrative duties.

Jennifer BrownJennifer Brown, PHR, SHRM-CP, Practice Manager - Southwestern Neuroscience Institute